Check out the WestlawNext Canada registration tips on the Online Services Research Guide. It’s under the WestlawNext Canada tab, under Registration instructions. If you still have problems, come see us at the Reference desk in the Library, weekdays between 10 AM and 4 PM, or call Carswell Customer Service anytime at 416-609-3800 or 1-800-387-5164. Select option 2, then option 2 for Westlaw Canada.